Was du tun kannst, wenn deine Zahlung bei NETZFABRIK nicht verbucht wurde.
Deine Zahlung wurde nach mehreren Tagen nicht verbucht? In den meisten Fällen liegt das an fehlenden oder abweichenden Angaben im Verwendungszweck. Wir helfen dir, die Zahlung zuzuordnen.
Sende uns folgende Informationen an support@netzfabrik.com, damit wir die Zahlung prüfen können:
Kontoinhaber des absendenden Kontos
IBAN des absendenden Kontos
Überweisungsdatum
Betrag
Verwendungszweck
Alternativ kannst du uns eine Kopie des Überweisungsbelegs zusenden.
Eine Nachforschung kann erst ab 7 Tagen nach dem Überweisungsdatum eingeleitet werden. Davor ist die Zahlung möglicherweise noch in Bearbeitung.
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